General Questions & Answers

Common Disability Support Questions

As an NDIS provider, we provide various services for many clients. Our support services are personalised for your needs and provided by qualified support workers.

Our NDIS services include the following:

  • Assist-Life Stage, Transition

  • Assist-Personal Activities

  • Assist-Travel/Transport

  • Daily Tasks / Shared Living

  • Innovative Community Participation

  • Development of Daily Living Skills

  • Household Tasks
  • Participate Community
  • Group/Centre Activities

Our staff consists of a skill set required to provide excellent care and have years of experience. They undergo comprehensive training, including NDIS compliance, disability support, mental health, and cultural competence.

Yes, we have staff members fluent in languages, including Spanish, Mandarin, Arabic, Hindi, Vietnamese, Tagalog, Punjabi, Italian, Greek, and Bengali. Language is fundamental to quality care and strives for inclusivity.

Yes, as indicated by the NDIS Travel guidelines. The total cost of our services includes all travel expenses, which are factored in based on travel time.

Our staff always deliver high-quality services thanks to our strict quality checks and assessments.

Yes, we offer flexibility and collaborate with clients to ensure any changes are being taken care of.

We offer transparent pricing tailored to your needs, with detailed cost breakdowns during consultation.

Although being part of the NDIS has benefits, we aim to support all individuals regardless of their NDIS status.

We aim to minimise travel fees and will discuss them transparently.

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